Office for Students With Disabilities

Program Description

The OSD program provides support services, specialized instruction, and educational accommodations to students with disabilities so that they can participate as fully and benefit as equitably from the college experience as their non-disabled peers. An Academic Accommodation Plan (AAP) is developed for each student which links student’s goals, curriculum program, and academic adjustments, auxiliary aids, services and/or instruction to his/her disability related educational limitation.


The mission of the Office for Students With Disabilities (OSD) Program is to provide students with disabilities equal access to education by offering quality support services that directly relate to a student’s limitations as a result of their disability. The OSD Program assists students with their understanding and acceptance of their limitations as a result of their disability and also promotes and fosters independence by teaching students to articulate their needs to AVC instructors and staff. Moreover the OSD Program is committed to the academic success and personal growth of all students with disabilities at AVC.

Eligibility Criteria

The specific disability must be verified, and there must be an educational limitation that precludes the student from fully participating in general education without additional specialized services.

Contact Info: 


Phone: 661-722-6360


OSD Counseling Services Are Available Through Cranium Cafe!

Use this link to access OSD Counseling Services: 

(The direct link to the Cranium Cafe can be found in your Single Sign-on page where you will see a button for Cranium Cafe')


Personal Mental Health Counseling Services

 Balancing college life with other responsibilities can be difficult. 

Make a confidential appointment with a mental health counselor to assist with anxiety, depression, stress management, drug and alcohol awareness, building life enhancement skills and other mental health issues. 

Tele-counseling is available Monday - Friday.  

If you need help getting connected, or to schedule an appointment, please email Student Health Services at

Please have your AVC Student I.D. 900 number available. 


OSD Students who need Alternative Format Textbooks

Complete the request form at


Apply Online for OSD Services:

To apply to OSD to receive disability related services, please complete the following 3 steps:

      Step 1. Fill out OSD online application at

You must have a valid AVC student ID number and AVC e-mail.

Step 2. Upload your disability verification, such as an Individual Education Plan (IEP), 504 Plan, Veterans Administration disability rating, a physician or a mental health professional diagnosis.       

If you need a disability release form and our OSD disability verification form to take to your physician or mental health professional you can download it here:  Release and Verification Form revised 8-28-18.pdf  Complete the release form and either bring it or email it, along with the Disability Verification form to your medical care provider. Once they complete the Disability Verification form, upload it to your application.

Step 3. Meet with a Disability Services Specialist for your intake appointment.

After submitting your application and uploading your documents, the OSD Director or a Disability Services Specialist will review your OSD online application and disability verification and an OSD staff member will call you to set up an intake appointment** via Zoom or Cranium Cafe.

** If there will be others in the room with you during your intake appointment, you will be asked to complete and submit the Privacy Waiver form prior to your scheduled appointment. Privacy Waiver form found HERE

If you need any assistance with the application or uploading of documents you can contact us at or 661-722-6360.

The Office for Students With Disabilities encourages students to be as independent and self-reliant as possible. We work closely with each student to assess their needs and provide those support services and accommodations that directly address a student's functional limitations as a result of their disability.


Faculty Support:

You can directly access your students' Eligibility (Accommodation) Letters by accessing this link:  (You will also soon be able to use your AIM Instructor portal to upload proctored exams and deliver proctoring instructions to the AVC Testing Center.)

Once you are in the Instructor page, you may need to log in - use your myAVC login and password. You will be able to see all OSD students who are registered in your classes, and directly access their accommodations (Eligibility Letters). 

If you have questions regarding an accommodation or need assistance with a student, please contact us directly. The Office for Students with Disabilities is here to assist you!

To Access the Instructor Portal:

For General Inquiries: email:; Phone: 661-722-6360

For Assistance with a Student: Email Dr. Louis Lucero, the OSD Director, at


Faculty FAQs:

  • Do I asked my student for the Test Accommodation Form before sending my exam to the OSD office? 
    • Yes. Students need to give their Instructors Test Accommodation forms for each exam they want to exercise their accommodation of extended time. They are required to provide the Test Accommodation form to their Instructors at least 7 days in advance, but getting them all early is a great idea too. The only time students do not need to provide a Test Accommodation form, to their Instructor, would be in the case of online exams and quizzes. You would just extend the exam/quiz time in Canvas, no form is required.
  • What is the email address and contact person for the testing location on the Lancaster campus?
    • Instructors should send all exams (and proctoring instructions) to: OSDEXAMS@AVC.EDU. The exam will go to all OSD Faculty and Staff; the exam will be printed along with your proctoring instructions and prepared for the student. 
    • The OSD Clerical III is Darlene O'Keeffe. She can be reached at ext. 6360, or by email at
  • How do I get my exams proctored at the Palmdale Center?
    • Please coordinate exam proctoring in Palmdale with Keina Young or Jose Blanco.
    • Keina Young: or ext. 6412
    • Jose Blanco; or ext. 6207
  • My student has an accommodation that allows them to use a 3x5 card on exams. Am I allowed to review this card prior to the exam? I do not allow other students to use any notes during exams, and this accommodation makes me uncomfortable.
    • The 3x5 card for exam accommodation is provided by OSD. The 3x5 card for exams is supposed to serve as a memory prompt only, not a complete set of notes. It is usually specified to be single-sided (though in some cases it is double-sided), the print should be large enough for the student to read (no magnifying glass or enhancement can be used to read it), and it is to be turned in with the exam. Remember, this is an accommodation. So, it has been granted to "level the playing field," and compensate for a functional limitation that student has. Yes, you can review the card prior to the exam. The card to will be returned to you, with all testing materials, once the student has taken the exam. 


More Information and Forms:
All documents on this page are in PDF format.

OSD Information:

OSD Forms:

Last updated: October 26, 2020