Office for Students With Disabilities

Program Description

The OSD program provides support services, specialized instruction, and educational accommodations to students with disabilities so that they can participate as fully and benefit as equitably from the college experience as their non-disabled peers. An Academic Accommodation Plan (AAP) is developed for each student which links student’s goals, curriculum program, and academic adjustments, auxiliary aids, services and/or instruction to his/her disability related educational limitation.


The mission of the Office for Students With Disabilities (OSD) Program is to provide students with disabilities equal access to education by offering quality support services that directly relate to a student’s limitations as a result of their disability. The OSD Program assists students with their understanding and acceptance of their limitations as a result of their disability and also promotes and fosters independence by teaching students to articulate their needs to AVC instructors and staff. Moreover the OSD Program is committed to the academic success and personal growth of all students with disabilities at AVC.

Eligibility Criteria

The specific disability must be verified, and there must be an educational limitation that precludes the student from fully participating in general education without additional specialized services.

Contact Info: 


Phone: 661-722-6360


Submit Alternative Media Textbook Request for Summer '21


OSD Counseling Services Are Available Through Cranium Cafe!

(The direct link to the Cranium Cafe can be found in your Single Sign-on page where you will see a button for Cranium Cafe')

You may also request an appointment with an OSD Counselor (or other OSD staff) by clicking HERE.


Personal Mental Health Counseling Services

 Balancing college life with other responsibilities can be difficult. 

Make a confidential appointment with a mental health counselor to assist with anxiety, depression, stress management, drug and alcohol awareness, building life enhancement skills and other mental health issues. 

Tele-counseling is available Monday - Friday.  

If you need help getting connected, or to schedule an appointment, please email Student Health Services at

Please have your AVC Student I.D. 900 number available. 



Apply Online for OSD Services:

To apply to OSD to receive disability related services, please complete the following 3 steps:

      Step 1. Complete our OSD online application 

You must have a valid AVC student ID number and AVC e-mail.

Step 2. Upload your disability verification, such as an Individual Education Plan (IEP), 504 Plan, Veterans Administration disability rating, a physician or a mental health professional diagnosis.       

If you need a disability release form and our OSD disability verification form to take to your physician or mental health professional you can download it here:  Release and Verification Form revised 8-28-18.pdf  Complete the release form and either bring it or email it, along with the Disability Verification form to your medical care provider. Once they complete the Disability Verification form, upload it to your application.

Step 3. Meet with a Disability Services Specialist for your intake appointment.

After submitting your application and uploading your documents, the OSD Director or a Disability Services Specialist will review your OSD online application and disability verification and an OSD staff member will call you to set up an intake appointment** via Zoom or Cranium Cafe.

** If there will be others in the room with you during your intake appointment, you will be asked to complete and submit the Privacy Waiver form prior to your scheduled appointment. 

If you need any assistance with the application or uploading of documents you can contact us at or 661-722-6360.

The Office for Students With Disabilities encourages students to be as independent and self-reliant as possible. We work closely with each student to assess their needs and provide those support services and accommodations that directly address a student's functional limitations as a result of their disability.


Faculty Support:

You can directly access your students' Eligibility (Accommodation) Letters by logging to your OSD Instructor Portal.  (Please note that soon you will be able to use your AIM Instructor portal to upload proctored exams and deliver proctoring instructions to the AVC Testing Center.)

Once you are in the Instructor page, you may need to log in - use your myAVC login and password. You will be able to see all OSD students who are registered in your classes, and directly access their accommodations (Eligibility Letters). 

If you have questions regarding an accommodation or need assistance with a student, please contact us directly. The Office for Students with Disabilities is here to assist you!

To Access the OSD Instructor Portal

For Inquiries: email:; Phone: 661-722-6360

Faculty FAQs:

  • Do I ask my student for the Test Accommodation Form before sending my exam to the OSD office? 
    • Please note that the test proctoring and test accommodation processes are currently being recreated by OSD and Testing Center staff, as online processes. This online module will be utilized by OSD students and their instructors. After the build-out and testing are complete, test proctoring will be handled by the Lancaster Testing & Assessment office, with testing occurring in both the Lancaster and Palmdale campuses. We anticipate that the new online module will be rolled out for Fall '21 semester when we hope that in-person classes will once again resume. There will be trainings and advance notice for you and your OSD students for both the Lancaster and Palmdale campuses. Stay tuned...
  • What is the email address and contact person for the testing location on the Lancaster campus? see first bullet above.

  • How do I get my exams proctored at the Palmdale Center? see first bullet above.
  • My student has an accommodation that allows them to use a 3x5 card on exams. Am I allowed to review this card prior to the exam? I do not allow other students to use any notes during exams, and this accommodation makes me uncomfortable.
    • The 3x5 card for exam accommodation is provided by OSD. The 3x5 card for exams is supposed to serve as a memory prompt only, not a complete set of notes. It is usually specified to be single-sided (though in some cases it is double-sided), the print should be large enough for the student to read (no magnifying glass or enhancement can be used to read it), and it is to be turned in with the exam. Remember, this is an accommodation. So, it has been granted to "level the playing field," and compensate for a functional limitation that student has. Yes, you can review the card prior to the exam. The card to will be returned to you, with all testing materials, once the student has taken the exam. 

More Information and Forms:
All documents on this page are in PDF format.

OSD Information:

OSD Forms:

Last updated: May 4, 2021