Student Services
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The AVC ID password management system can be accessed at

What is AVC ID?

AVC ID is a user friendly password and authorization service powered by PortalGuard that will allow Antelope Valley College to move forward toward a true single sign on system. For now a user will still have to sign onto the computer then sign in to AVC ID but that second sign on will cover myAVC, Canvas, Google Services, eLumen, EduNav, and many other services.
AVC ID has several methods to recover or reset a password, and allow for two factor authentication.

Self-service Password Reset options

AVC ID enables users to reset their own password using several options after set up. Use the Registered Email Address or Registered Phones menu options on the Account Management screen to set up an external email or text number for self-service password resets

  • Text message

  • Alternate email address

  • Google Authenticator app *

  • Printed (offline) passcodes

  • myAVC Help Desk

*Other Authentication applications will work, but AVC ITS will be supporting the Google Authenticator as the only approved application at this time.

AVC ID - One Time Passcode Setup

Once you have reset your password click the Manage Your Account Settings link. The link is located in the upper right corner of the AVC ID screen
The Account Management screen will appear

You will need to set up a Registered Email Address (which has to be a non-AVC external email address) or a Registered Phone number to receive One Time Passcodes.

After you have set one or the other make sure you also go to the OTP Delivery Methods screen and choose how you want your Password Reset delivered.

Using AVC ID to Reset Password

Go to the AVC ID site using the icon on your AVC computer desktop, accessing through one of the many links located on the AVC website, inside of myAVC, or

Enter your username and then click “Forgot Password?”



An email/text will be sent to your chosen OTP delivery. That email/text will contain a password that is entered into the One Time Passcode field. (See example screen below)



After Continue is clicked you will need to choose a new password for your AVC ID account.

Your password must be strong!

  • Minimum 12 characters, Maximum of 20 characters

  • Mix of Case & Numeric, with minimum one special character

  • Don’t Panic, this isn’t as difficult as it sounds – build a phrase you will remember

    • example: ThisI$NotMyPa$$word – that's 19 characters

    • or ILov3MyJ0batAVC!! – that's 17 characters

    • Plea$eD0ntUseThese – also 18 characters

Enter your new password and then enter it one more time in the Confirm Password field and click Continue.

Account Management Screen

The Account Management screen gives information about when your current password will expire, login activity, last password change and last password reset dates.

This screen also has several sub-menus that can be used to set up options.

  • Registered Email Address will use your official Antelope Valley College email account by default. The email address that is registered is where AVC ID will send password resets and passcodes. This must be an outside email source, not your AVC email account.

  • Enable/Disable Multi-Factor is where a user can set up two factor authentication for a more secure account.

  • OTP Delivery Methods lets a user choose where they will receive One TIme Password information. Please note - Options on this screen will be limited to email unless you register a cellular device

  • Registered Phones is used to register a cellular device for OTP

  • Printed One Time Passcodes allows a user to print out several OTP on a printed page. Each passcode may be used once.

  • Mobile Authenticator uses QR codes and your cellular device camera as an OTP generator

Setting Up One Time Password (OTP) Generators

Adding a new Registered Email Address or a new Registered Phone allows you to choose the OTP Delivery Methods of your choice. If you choose Email method it will be delivered to your email which can be accessed via web or email client software. If you choose the Phone method a text message will be sent to your device.


Printed One Time Passcodes will let you print a sheet that contains 10 nine digit One Time Passcodes. (Redacted example below)

If the sheet is lost use the “Clear printed OTPs” link to ensure the codes can not be used for your account.


Multi-Factor Authentication

Users may choose to enable Multi-Factor authentication to help protect their AVC account

  • A second code will be required in order to log into your account

  • Must use an already configured code generator

  • Users can setup and revoke these code generators online

  • Can register your favorite web browser log in as “safe”, allowing password-only access for a month



Q: Can I change my password inside of  myAVC/Gmail/Canvas/other software?

A: These passwords are handled by the AVC ID Single SIgn On system and will need to be changed in this single location.


Q: How long do I have to wait after changing my password to use one of the sites?

A: As soon as you change your password! There is no delay as the other services are checking with AVC ID for your current credentials.


Q: May I use two factor authentication?

A: Yes, it is optional and can be set up using a few different tools, please see the AVC ID training page for more instructions


Q: Can I have a longer period between resets?

A: Future Feature – we’re working on a 2-year reset for adoption of 2FA – NOTE NOT AT LAUNCH


Q:What happens if my account gets locked due to too many wrong passwords attempts?

A: Your account will be locked and you will receive an email notification. Your account will unlock in 5minutes. If you receive the email and had not been attempting to login please call the AVC Help Desk immediately at (661) 722-6605


Single Sign-On Portal

The Single Sign-On Portal screen lets users easily click through to the service of their choice without needing to log in again.

PortalGuard Session Expiration

If a user stays in PortalGuard for an extended period their session will expire and an on screen warning may appear.