Staffing & Facts

ITS & IMC: Staffing & Facts

As of October 2018:

  • ITS/IMC includes 35 permanent staff and managers (org chart). During a typical week we address 500 - 600 requests for help, support, and network access (passwords) in our effort to provide the highest level of customer service to nearly 18,000 students and over 1,100 faculty & district employees, across three sites.
    Current Staffing:

    • Executive Director
    • Director of Technology Operations
    • Administrative Assistant
    • Manager, Instructional & Support Services
    • Manager, Enterprise Applications & Development
    • Project Manager
    • Clerical III
    • Clerical II (75%) - Evening Help Desk
    • (2) Technical Analyst
    • Technical Trainer
    • Webmaster
    • Telecommunications Technician
    • Database Administrator
    • (2) System Security Administrator
    • (2) System Administrators
    • (3) Computer Lab Technicians
    • (4) Programmer, Analysts
    • (5) Computer Services Technicians
  • ITS maintains 40 physical servers & over 260 virtual servers scattered across three sites
  • ITS runs 25 databases and hosts dozens of special program websites.
     
  • The Information Multi-Media Center (IMC) is a strategic part of the Information Technology Services instructional support mission. IMC provides a variety of instructional services to students and faculty. Learn more about IMC services at the IMC webpage
    Current Staffing:

    • IMC Coordinator
    • Clerical III
    • Clerical II
    • (1) Audio-Visual Technicians
    • (1) Computer Services Technician
       
  • Services include
    • A repository of over 1,000 instructional videos.
    • Publishing over 600 lecture podcasts each semester.
    • Coordinating close-captioning; in-house, self-service, and professionally produced.
    • Scheduling and support for the Faculty/Staff Training Room (BE 132), and an 18-seat theater (BE 118).
Last updated: October 18, 2018