New: Counseling Guidelines for EOPS (Effective Spring 2018)

Counseling Guidelines for EOPS
(Effective Spring 2018)

3 Mandatory Counseling Appointments
As an EOPS student you are required to complete 3 mandatory counseling appointments each academic semester/term with an EOPS counselor. Students must complete 3 fall appointments, 3 spring appointments, and 1 summer appointment (if enrolled).


10-Minute Grace Period
Running Late? You have a ten-minute grace period to get to your EOPS appointment. Meaning if your appointment is scheduled for 8 a.m., you must arrive no later than 8:10 a.m. If you arrive after the allotted grace period, you will not be seen.


Rescheduling Appointments
Starting Spring 2018, EOPS will only allow students to reschedule appointments if they have an emergency. The student must show documented proof of the emergency and complete a mitigating circumstances form. Students must submit the mitigating circumstances form and proof of an emergency within 1 week of their missed appointment.


Walk-in Hours (available at Lancaster location only)
EOPS will now be offering walk-in hours for the Spring 2018 semester. Walk-ins are for:

  • If you missed your appointment for a non- emergency, EOPS will not reschedule you. However, students will have a one-week grace period to make up the missed appointment.   However, this option will only be allowed once a semester during our walk-in hours. For example, if your appointment was on Wednesday, you must make up that missed appointment within seven days, meaning by the following Wednesday. The walk-in will count as one EOPS counseling appointment. (The EOPS walk-in schedule is available on the EOPS web page and in the EOPS office).
  • Keep in mind that walk-ins are not a regular appointment. They are approximately 15 to 20 minutes or shorter.
  • Walk-ins are on a first come first served basis, so you may have to wait. We ask for your patience in advance.
  • Walk-ins are also available for students who have a quick question for a counselor. Please note quick questions will not count as an EOPS counseling appointment.
Last updated: February 5, 2018