Online Parking Permit Questions

I purchased a parking pass on-line and do not need it.  How would I go about getting a refund?

Parking Fee & Refund Policy

A parking permit is required to park a vehicle anywhere on campus. A permit can be purchased in combination with the Associated Student Organization card for a total of $20. Parking permits for the summer session are $7.50. In lieu of a semester permit, students may purchase daily permits from vending machines located in each parking lot. These permits are $1 and are good only on the day they are purchased. Parking without a permit or with a permit improperly displayed may result in a $33.00 parking citation.
Parking Fee Refunds

Only a student who withdraws from all courses may request a refund for a parking permit. Students who want a refund must:

  1. Return permit to Cashier’s Office during the first two weeks for regular semesters and the first week during summer sessions.
  2. Students must fill out a parking permit refund request.

All refunds will be mailed to address on file. There will be no cash refunds.

I ordered my parking pass on-line but I haven’t received it.  How would I go about getting it?

A temporary permit will be emailed to you if it is ordered 10 days prior to when they are needed.  This temporary permit would be valid for 10 days only.  If ordered before that time no temporary permit will be emailed.
If you order the permit on the day school starts or after, the parking permit is mailed out next business day.  When the parking permit is scanned out for delivery by the USPS, Credentials will send out another email notifying the student.  If it is returned, it will be sent to AVC, to the attention of the cashier’s office.  Once AVC marks it as returned, the student will be notified to pick it up at the cashier’s office. 

My parking pass got lost/stolen/damaged, how would I go about getting a replacement?

Students who purchase a parking permit at the cashier office need to confirm receipt of parking permit before leaving the counter. Lost, stolen, or misplaced permits will not be replaced. Parking permits, after purchase, are solely the responsibility of the student.

I have a question that is not on this list, who do I contact?

You can contact the cashier’s office at (661) 722-6300 ext. 6335

Last updated: January 24, 2018