Managing Cultural Diversity in the Workplace
This 4-day course will give you the tools and techniques to better understand other cultures, build more rewarding relationships, practice strategic workforce inclusion and leverage on the wealth of skills that cultural diversity can bring to any workplace.
• In-depth discussion and identification of what cultural diversity and inclusion is and recognizing what it means to the workplace.
• Reduce stress and improve delicate culturally-diverse relationships.
• Understand stereotypes, prejudice, and discrimination and how to reduce their influence at work.
About the instructor:
Dr. Jacent Mpalyenkana, Ph.D., MBA, is a Counselor who specializes in addictions, co-dependency and Abuse, a Professional Speaker, Certified Transformational Coach, and the published author of four books.
Jacent worked with the United Nations mission in Kosovo for seven years overseeing municipal community developments, training, diversity and inclusion.