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Information Technology Services

Mission

The Information Technology Services Vision is to provide reliable, accessible, high quality information technology services supporting the district's instructional and operational needs. Read our mission and goals.

Support Information

Faculty and Staff can open a support ticket two ways.

  • Send email to help@avc.edu. Provide a brief summary of your needs. You will get an automated response with a reference number and your issue will be prioritized and addressed as soon as possible.
  • For more urgent issues, for both ITS and IMC, call the Help Desk at x6535.
    • If the issue is impeding instruction, please let us know immediately.

Our hours of operations are for all support services is Monday - Thursday 7:30am - 8:00pm and Fridays from 7:30am - 11:30am.

Students will find myAVC support at (661) 722.6605. You must have your 900 Student ID Number to get support through this line.  

We try very hard to have someone available to take your call, occasionally during high volume periods that is not possible. If you get voicemail during our normal hours, please leave a detailed message and we will return your call promptly.

ITS Services Status

 
Last updated: March 31, 2016