Counselors

Online Counseling

Welcome to Antelope Valley College's Online Counseling Services.  WE ARE LIVE for ONLINE COUNSELING SERVICES.  Online Counseling, aka Cranium Cafe, is a web-based service which uses webcam and audio to supplement the in-person counseling experience.  With a full-service, online appointment, it allows students to connect with a counselor, and complete all services that are available in the traditional, in-person counseling format.  Online CHAT for Counseling is also available for students to ask quick, general, counseling-related questions.  

Cranium Online Counseling Planned Hours: 

Tuesdays 8am-Noon

Wednesdays Noon-4pm

Video chat with General Counseling Center on Cranium Cafe  

Cranium Cafe Basic Instructions:

  • Video Meeting Requirements:
    • Use a smart phone, tablet, laptop or desktop computer which has Chrome or Firefox as your web browser (Chrome is preferred)
  • Shut down all other webpages for a faster connection
  • Have a microphone and webcam activated
  • Test your webcam and audio prior to the meeting here https://my.craniumcafe.com/pre-meeting-check
  • Please review appropriate Netiquette (screen reader version)       

How to initiate a Walk-in / Express virtual counseling:

Step 1: Click the “Knock on Door” button on the counselor’s Cafe card

Step 2: Current students should login with your student ID and prospective student can create an account through the login page

Step 3: Wait for pop-up chat window to appear to start the session

Step 4: Click on the Enter Meeting or Enter Lobby button within the chat box

Last updated: August 3, 2018